Mobile Payments Conference 2018

August 22 - August 24, 2018 | Wyndham Grand Chicago Riverfront

How Mobile Wallets Help Merchants Engage Shoppers

How Mobile Wallets Help Merchants Engage Shoppers

At the 2017 Mobile Payments Conference, Jack Connors, Head of Commerce Partnerships at Google - who leads Google’s merchant partnerships for Android Pay, showed his in-depth understanding of how merchants can use mobile payments as a way to address a broader set of business objectives. His message is especially invaluable for merchants who may have implemented one or more mobile pay options in their stores, but just aren’t getting the returns they hoped for. “Mobile Wallets Help Sales,” Said No Retailer Ever. Connors got the audience’s attention by showing that he understands the frustrations many merchants feel trying to keep up with all the latest mobile payment offerings only to find that customers barely use it. He then made the case for why Android Pay is different from the myriad of other mobile payment options. First, for every smartphone owner walking into a store, there’s a nearly 82 percent chance that they’re using an Android phone, according to Gartner’s latest projections on worldwide smartphone sales. “And, Android Pay is pre-installed on 90% of those phones via carrier relationships,” said Connors.