MPC20 Agenda for Digital Payments, Digital Wallets, Frictionless Commerce and More
MONDAY, AUGUST 24, 2020
Zelle® + U.S. Bank®: How Consumer Payment Innovations Are Influencing Business Operations
Sponsored by U.S. Bank
An Introduction to Zelle®
Zelle® has grown quickly since its launch, as Americans discovered a fast, safe and easy way to send and receive money with friends, family and businesses they trust. Who is using Zelle today, and how? And what’s next for the payments network?
Speaker: Lou Anne Alexander, Chief Product Officer, Early Warning
How Businesses Move Money: The B2C Case for Zelle®
While payment speed may be taken for granted in the digital age, successful companies know that security and customer experience aren’t simply “nice-to-haves.” This dynamic session will tackle myths and champion best practices from an industry perspective, exploring the real facts behind why Zelle® is embraced by both consumers and financial institutions.
- Jake Barker, Working Capital Consultant, U.S. Bank
- Eric Foust, Senior Director, Product Management, Early Warning
- Nina Hanselmann, Vice President, Working Capital Consultant, U.S. Bank
- Mike Watercott, Vice President, Senior Product Manager, U.S. Bank
Big Benefits for Small Business with Zelle®
For smaller-sized businesses, incremental improvements quickly add up to big gains in working capital. This session will cover the scalable benefits of Zelle® for business, from improved payment operations, security and safety, to digital transparency, replacing paper, and payee choice. You’ll hear from our experts on industry trends and practical application — and how small businesses are reaping huge rewards with Zelle.
- Kalpa Gupta, Director Product Management, Zelle for Small Business, Early Warning
- Carol Rossman, Senior Vice President, Enterprise Money Movement, U.S. Bank
Call to Action: Zelle® for Business at U.S. Bank
Join U.S. Bank’s Head of Enterprise Money Movement, Peter Gordon for a discussion on customer-forward business, the implications of innovation, and a how-to strategy with U.S. Bank and Zelle® that brings trust and simplicity together to move money fast.
Speaker: Peter Gordon, Executive Vice President, Enterprise Money Movement, U.S. Bank
NETWORKING LUNCH BREAK – EXHIBITS OPEN
NAVIGATING THE POST-COVID CUSTOMER JOURNEY
Financial service providers are rethinking how to interact with customers in the wake of the coronavirus pandemic. With 63 percent of U.S. families reporting declining income and personal finances, it’s clear that COVID-19 has transformed traditional customer care and customer journeys. This presentation will examine how payments and banking providers are using digital and mobile technologies to build trust and loyalty and help consumers navigate the crisis.
Speaker: Paul McAdam, Senior Director of Banking & Payments, J.D. Power
PANEL: COVID-19 & THE IMPACT ON PAYMENTS
The global pandemic has had an incredible impact how we interact, including commerce – not the least of which has been an explosion in online shopping and the push toward a cashless society with contactless payments and digital wallets, so as not to spread the coronavirus. But it’s also meant a drop in the number of transactions and put a spotlight on the need for greater fraud prevention perhaps with AI or blockchain solutions. Join this panel to discuss the impact and the payments industry’s response to COVID-19.
Moderator: Jodie Kelley, CEO, ETA
- Beth Horowitz Steel, Partner, Glenbrook
- Jordan McKee, Research Director, 451 Research, part of S&P Global Market Intelligence
- Thad Peterson, Senior Analyst, Aite Group
PANEL: SURCHARGING & CASH DISCOUNTS… SEPARATING FACT FROM FICTION
This panel session will cover all of the rules and regulations from the card schemes as well as states rules. In addition, panelists will cover what it takes to implement a program and what must be covered in the operational process.
Moderator: Holli Targan, Partner, Jaffe Raitt Heuer & Weiss
- John Barrett, President, NXGEN USA
- Scott Goldthwaite, President, Aliaswire
- Robert Heinrich, Vice President of Sales, Simpay
- Jonathan Razi, CEO, CardX
KEYNOTE: REGULATORY REPORT: PROMOTING & PROTECTING PAYMENTS INNOVATION
The regulatory battles for electronic payments continue to be waged on many fronts at the state and federal levels over issues such as the consumer privacy, fraud prevention, security, sales taxation and more. Attend this session to learn about the latest developments impacting the payments industry.
Speaker: Scott Talbott, ETA
NETWORKING BREAK – EXHIBITS OPEN
PANEL: VOICE ENABLED COMMERCE
As smart assistants become more and more common across multiple devices – smartphone, smart speakers, thermostats, remote controls, etc – the behavior of user interaction when performing activities is changing. In this session, we will explore:
- What is Voice Enabled Commerce?
- What is the connected consumer?
- What is the adoption rate and what’s the most popular assistant today?
- What problems are companies like Heartland solving for?
- What’s next?
Moderator: Ammar Ahmed, Director of Billing Solutions, Heartland
PANEL: DIGITAL WALLET INNOVATION AWARDS… THE BEST OF THE BEST
Moderator: Thad Peterson, Senior Analyst, Aite Group
VIRTUAL HAPPY HOUR – EXHIBITS OPEN
Co-Sponsored by U.S. Bank & MPC
TUESDAY, AUGUST 25, 2020
KEYNOTE: BUILDING CONSUMER TRUST IN THE AGE OF DOUBT
Since the 2008 financial crisis, the FinServ industry has been plagued with consumer trust issues. Concurrently, FinServ marketers are having difficulty finding trusted platforms to deliver their message. As one of the most trusted digital platforms according to Business Insider, Edelman Trust and eMarketer, Pinterest delivers a solution on both fronts. In this session, we will explore the role technology and financial institutions can play in helping improve trust and build a better world.
Speaker: Sarika Sangwan, Global Vertical strategy & Marketing Lead – Financial Services, Pinterest
PANEL: HOW 5G WILL CHANGE THE WAY WE BANK
Fifth-generation cellular wireless, a.k.a. 5G, will not only enable super-fast downloads, it will remove friction in the digital commerce and payments experience. Consumers conceivable could use digital payments uniformly and seamlessly across their phone, watch, wearable and connected car once 5G becomes ubiquitous. 5G can help speed up transactions on mobile and connected devices with human and virtual processing and approvals as well as fraud prevention in real time. Join us to learn more about the future of 5G and digital payments.
Moderator: Greg Wilfahrt, Chief Mobility & Marketing Officer, AP Technology
PANEL: GROWTH-HACKING SECRETS OF PAYFACS AND ISVS
Today’s vertically focused SaaS-based solutions are built by independent software vendors (ISVs) and powered by payment facilitators (payfacs). This panel explores successful payfac and ISV partnership models and the key factors and secrets behind their viral growth.
NETWORKING BREAK – EXHIBITS OPEN
KEYNOTE: DIGITAL COMMERCE
Sponsored by U.S. Bank
- Tiffany Montez, Aite Group
- Derek White, Chief Digital Officer, U.S. Bank
PANEL: FRESH APPROACHES TO FIGHTING WFH, CNP FRAUD
Cybercriminals have unleashed new attack vectors to exploit vulnerabilities in ecommerce and digital app platforms. InfoSec panelists discuss the emerging threatscape and everchanging cyber trends, sharing advice on how to protect consumer privacy and sensitive payment data.
Moderator: John Buzzard, Lead Analyst, Fraud & Security, Javelin
- Rich L. Stuppy, Chief Customer Experience Officer, Kount
PANEL: BIOMETRICS AND THE FIGHT AGAINST FRAUD IN PAYMENTS
The biggest challenge for the payments industry is fighting fraud. Four-digit PINs are no longer viewed as up to the task. Biometrics – fingerprints, iris scans and facial recognition, etc. – can easily supplement or replace PINs at the point of sale. And, that’s why regulators are increasingly looking at biometrics as an option for card not present (CNP) transactions. Consumers, however, are not as trusting, according to polls. But, advocates say speedier transactions will win converts. Join us to find out more about the future of biometrics in fraud prevention
Moderator: Travis Dulaney, CEO, PayFi
- David Lott, Payments Risk Expert, Federal Reserve Bank of Atlanta
- Sherif Samy, Chief Growth Officer, Entersekt
- Randy Vanderhoof, Executive Director, U.S. Payments Forum
NETWORKING LUNCH – EXHIBITS OPEN
PANEL: DRIVING REAL-TIME PAYMENTS
Sponsored by U.S. Bank
Real-time payments initiatives through The Clearinghouse are accelerating commerce and facilitating secure and immediate funds transfers. Panelists share a diversity of views on faster payments challenges, progress and near-term roadmaps.
Moderator: Peter Gordon, Head of Enterprise Money Movement, U.S. Bank
- Troy Hagey, KPMG
- Alexandre Pinto, Director of Innovation, Actminds
- Jordan Reynolds, Elavon
NETWORKING BREAK – EXHIBITS OPEN
KEYNOTE: P2P PAYMENT STRATEGIES
Sponsored by Zelle
Speaker: Laura Weinflash, Zelle
PANEL: NAVIGATING THE JUMBO ACQUIRER LANDSCAPE
FIS-Worldpay; Fiserv-First Data and Global Payments-TSYS mergers have reshaped the payments landscape and raised the bar for incumbent players. Panelists assess mega mergers’ impact on the payments ecosystem, offering insights on how small and midsize companies can compete.
Moderator: Greg Cohen, Principle, PayX Advisory
- Lane Gordon, Preston Todd Advisors
- Tim Willi, Wells Fargo
PANEL: THE STATE OF BLOCKCHAIN & CRYPTOCURRENCY TODAY
While cryptocurrency is dependent on blockchain, their futures are not necessarily entwined. They’ve both experienced ups and downs, but not always at the same time. As of spring 2020, CB Insights notes: Crypto was doing well until the coronavirus hit, stablecoins are driving growth in decentralized finance (DeFi), and central banks in China and England are exploring digital currencies. Funding for crypto infrastructure continues while funding for enterprise blockchain lags. Don’t miss this session for the state of the market today and insights into what the future holds.
Moderator: Alon Goren, Founding Partner, Draper Goren Holm
- Nitin Gaur, Director, Worldwide Digital Asset Labs, IBM
- Todd Lawrence, Coinsource
REWRITING THE PAYMENTS PLAYBOOK
Payments have evolved from standalone electronic transactions into a subset of larger verticals, such as retail, hospitality and healthcare. Hear directly from payments industry game changers who have reshaped acquiring, hardware and software, replacing legacy systems with fluid, interoperable and distributed commerce models.
Moderator: Dale Laszig, Senior Staff Writer, The Green Sheet
- Ryan Gibbs, AMP
- Royce Hall, Level 12
WEDNESDAY, AUGUST 26, 2020
WEEDTECH US WORKSHOP
OPENING KEYNOTE: LANDSCAPE & OPPORTUNITIES
Speaker: Beith Horowitz Steel, Partner, Glenbrook
KEYNOTE: LEGISLATIVE OVERVIEW & MITIGATING RISK
Speaker: Gerard Olson, Legitscript
PANEL: BANKING & PAYMENTS
- Bill Baustien, Pueblo Bank & Trust
- Courtney Forques, Portal42
- Mike Nelson, PAI
KEYNOTE: PROCESSING OVERVIEW
Speaker: Andre Herrera, COO, Hypur Inc.
PANEL: MARKETING & SELLING PRODUCTS
Moderator: Mike Nelson, PAI
- Breanna Brown, Cash-Drawer
Speaker: Donna Embry, Senior Vice Presiden of Strategy, Evolve Bank & Trust
2020 is be a breakthrough year for mobile payments and digital commerce
In the digital payments world, 5G wireless networks mean more than just better cell services. With wireless networks finally being able to provide the platform businesses and consumers have been waiting for, the ability to deliver enhanced experiences and seamless commerce is about to reach levels we’ve only dreamed about in science fiction.
The mobile device − in all its many forms − will be central to commercial activity and digital payments. Such “commerce in motion” mandates a frictionless experience. That’s our challenge as an industry and that’s the focus of our Mobile Payments Conference.
For a decade, Mobile Payments Conference has been the home to thought leaders throughout the digital and mobile payments space. It’s where the industry meets to discuss strategies, new technologies, sales opportunities and all aspects of the rapidly-evolving world of digital payments. This year’s agenda will offer attendees with the guidance they need to navigate this ever change landscape. Keynote presentations and panel discussions will address new mobile commerce platforms, services, solutions and standards. From how to capitalize from consumer demand to the latest developments in transaction security, Mobile Payments Conference delivers insight and guidance from FinTech industry business leaders, pioneers, analysts and experts.
Mobile Payments Conference has emerged as the “can’t miss” conference for business development, market intelligence and networking. The largest brands in finance, technology and innovation participate in at MPC events. You should be there, too.
HOT DIGITAL PAYMENTS TOPICS AT MPC20
» 5G Revolution
» Contactless Cards
» Voice-Enabled Commerce
» Connected Cars
» Non-card Payments
» Cardless Cash
» Digital Wallets
» Internet of Things (IoT)
» International Markets
» Emerging Payments
» B2B Applications
» Loyalty Programs
» High-Risk Markets