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Welcome to Conference

TUESDAY, AUGUST 17, 2021

9:30-11:55am

WORKSHOP: CHANGING THE PAYMENTS INDUSTRY
Sponsored by

9:30-9:40am

WELCOME REMARKS

Speaker: Peter Gordon, Head of Enterprise Money Movement & Business Digital Officer

9:40-10:25am

CONNECTIVITY

Keeping pace with the evolution of economics and geographies means any organization not only can, but should optimize operations by building and crossing their own digital bridge; however, knowing what parts and pieces to build with, and when, can be daunting. Join a team of experts from U.S. Bank to explore the “how’s” of Connectivity, and learn why all high-tech tactics – from APIs and ERP integration, to new transactional partnerships and management theories – depend on reliable connections and authentic communication for strategic success.

Speakers:

  • Seth Blacher, Senior Vice President, Product Head, Global Payables, U.S. Bank
  • Suzanne Galvin, Senior Vice President, Head of Open Banking & API Platforms, U.S. Bank
  • Nina Hanselmann, Vice President, Working Capital Consultant, U.S. Bank

10:25-11:10am

THE CUSTOMER IS ALWAYS RIGHT: HOW SIMPLIFYING DIGITAL PAYMENTS WENT FROM OPTION TO OBLIGATION

Digital payments networks are hitting record volumes, yet those numbers may not tell the whole B2C story. Depending on size, industry and the bare fact that consumers are setting expectations for how they receive rebates and refunds, some organizations are in danger of being left behind. How can “everyone” reap the benefits of modern payment rails? Hear from thought leaders about the payments industry obligation to clients to simplify, and how “choice” became the most powerful motivator.

Speakers:

  • Jake Barker, Associate Vice President, Working Capital Consultant, U.S. Bank
  • Sara Cichoski, Vice President, Emerging Money Movement, U.S. Bank
  • Mike Watercott, Senior Product Manager, U.S. Bank

11:10-11:20am

BREAK

11:20-11:50am

PAYROLL 2.0: COMPLIANCE, COMPENSATION, AND COMPETITION

Payroll is one of the most regulated activities in any organization, but as the pandemic escalated and – for many industries – “every other Friday” suddenly wasn’t enough, practitioners not only adapted to meet employee needs, but revealed a surprising strategic impact. Join the conversation for new ways of thinking about compliance and compensation, and opportunities for businesses to serve the needs of a modernized workforce while increasing competitive appeal.

Speakers:

  • Jennifer Gehr, Senior Vice President, Prepaid Strategy & Development, U.S. Bank
  • Alicia Reid, Corporate Counsel, Vice President, U.S. Bank
  • David Smith, Senior Vice President, National Sales Manager, U.S. Bank

11:50-11:55am

CLOSING REMARKS

Speaker: Peter Gordon, Head of Enterprise Money Movement & Business Digital Officer, U.S. Bank

11:55am-Noon

LUNCH BREAK SPOTLIGHT

Sponsored by

Noon-12:30pm

NETWORKING TABLES

It’s no surprise that networking is the number one reason people attend events.  That’s why at MPC21 Digital Commerce Event we are having networking tables events where attendees can connect by participating in shuffling, speed dating-esque video chatrooms.

12:30-12:45pm

NETWORKING LUNCH BREAK – EXHIBITS OPEN

12:45-1pm

OPENING KEYNOTE

Speaker: Dominic V. Venturo, Senior Executive Vice President, Chief Digital Officer, U.S. Bank

1-1:40pm

PANEL: WHAT IS THE DIRECTION OF CHANGE?

Sponsored by

As data from the past year proves, proactive companies (those who embraced digital payments pre-pandemic) thrived among chaos, while the best chance for the reactive was mere survival. Industry experts call this phenomenon the “now whats’? vs. what’s nexts’?” Though maintaining each has an equal opportunity for success, the direction of change – for better or worse – is a matter of competitive posture.

Join a panel of U.S. Bank digital payments experts for a rigorous examination of the stakes of “going digital” (or the consequences otherwise), what it means to know what’s next, and why the “do-it-together” approach is the most effective strategy for clients making the digital pivot from reactive to proactive.

Moderator: Mike Thomas, Senior Vice President, Enterprise Money Movement, U.S. Bank

Panelists:

  • Peter Davey, Head of Product Innovation, The Clearing House
  • W. Dustin Goldstein, Senior Vice President, Head of Large Corporate Sales Global Treasury Management, U.S. Bank
  • Peter Gordon, Head of Enterprise Money Movement & Business Digital Officer, U.S. Bank
  • Laura Weinflash, Vice President, Financial Institution Journey Master, Early Warning Service

1:40-2:35pm

PANEL: PAYMENTS AFTER COVID: THE CHANGING PAYMENTS PARADIGM

Sponsored by

As we navigate the post-COVID-19 payments landscape, from mobile wallets to touch-free commerce, this session will explore how the future of mobile transactions and how the financial industry is adapting to consumer demands in an era of social distancing. This discussion with top-tier retail, fintech and payments leaders, led by Helena Mao of Blackhawk Network, will focus on helping consumers adapt to new commerce.

Part One: After getting consumers to tap into digital commerce, payments leaders must continue to drive adoption in the post-pandemic economy and make mobile wallets the go-to source across all channels.

Part Two: As consumers shift to contactless authentication methods, retailers who understand the pros (keeping up with consumer demand) and cons (heightened friendly fraud) of incumbent authentication mediums will prosper in this “new normal.”

Moderator: Dale Laszig, Payments Industry Journalist, DSL Direct

Panelists:

  • Eric Allen, CEO, LISNR
  • Christopher Brunner, Founder & CEO, AuthVia
  • Will Graylin, Founder & CEO, OV Loop
  • David Shackleton, CEO, OpenBack

2:35-2:40pm

BREAK SPOTLIGHT

Sponsored by

2:40-3pm

NETWORKING BREAK – EXHIBITS OPEN

3-5:30pm

SECURITY TRACK

3-3:20pm

KEYNOTE

Sponsored by:

Speaker: Kevin Gosschalk, CEO & Founder, Arkose Labs

3:20-3:55pm

PANEL: CHANGING TRENDS IN FRAUD

The global pandemic accelerated digital transformation, pushing consumers to online, international shopping while fraudsters overwhelmed online stores and fraud algorithms. Panelists will discuss data from a global survey of more than 5,000 consumers conducted by Sapio Research and commissioned by ClearSale, highlighting US, UK, AUS, CA, and MX, consumer behaviors and security concerns and how merchants can balance security with a seamless customer experience.

Panelist: Vanita Pandey, Chief Marketing Officer, Arkose Labs

3:55-4:15pm

KEYNOTE: SECURITY

4:15-4:50pm

PANEL: GLOBAL CERTIFICATION AUTHORITIES DISCUSS EMERGING SECURITY STANDARDS

COVID-19 impacted all aspects of life, including payments. Global contactless increased by approximately 6 to 8 percent as consumers shifted from cash to card payments during COVID-19. Delegates will discuss how their organizations and working groups are advancing secure, compliant commerce across payments acceptance channels.

Moderator: Stephen Orfei, Strategic Advisor, Bluefin Payment Systems

Panelists:

  • Brian Byrne, Director, Engagement & Operations, EMVCo
  • Eric Jameson, Vice President, Product management, Envestnet/Yodlee

4:50-5:30pm

PANEL: SECURE MOBILE PAYMENTS & 5G: THE LATEST & GREATEST

You’ve been hearing about mobile payment security and about the coming of 5G for years. Are both finally here? We’ve assembled mobile experts to provide MPC21 attendees with the latest information needed to transact and communicate safely—anywhere and anytime, right from their mobile devices. This session will provide the latest developments in 5G and how this long-awaited technology will impact secure payments for businesses, and for consumers. Will the realization of advanced transactional security inspire greater consumer confidence, which will in-turn create more business opportunities for merchants? How are artificial intelligence and machine learning utilizing 5G to create better fraud protection, to protect our data, and to create better payment experiences for us all? You’ll find The Latest and Greatest developments in 5G and Secure Mobile Payments right here!

Moderator: Greg Wilfahrt, Chief Mobility & Marketing Officer, AP Technology

Panelists: 

  • Oscar Bello, General Manager of North & South America, Vesta
  • Devarajan Puthupparambil, Vice President, Products & Operations, NewNet Secure Transactions LLC
  • Daniel Van Dyke, Vice President, Content & Head of Financial Services, Insider Intelligence

WEDNESDAY, AUGUST 18, 2021

8:10am-5pm

BANKING TRACK

Sponsored by:

8:10-8:30am

KEYNOTE: HOW BANKS CREATE COMPETITIVE ADVANTAGE THROUGH FINTECH PARTNERSHIPS

Sponsored by:

With limited technology engineering in-house and adhering to restrictive protocols, banks lack the ability to deliver high demand, payments features and functionality. By partnering with collaborative fintech companies, banks can deepen existing commercial client relationships, deliver innovative solutions, and increase revenue from the growth in electronic payment processing.

Attendees will learn about the transformational digitization of treasury services in an evolving payments landscape, strategic considerations to overcome the existing void in corporate banking technology and innovation; and what defines a successful partnership for capturing increased market share.

Speaker: Scott Goldthwaite, President, Aliaswire

8:30-8:50am

The State of Human-centric Digital Transformation

The pandemic accelerated current digital transformation programs for financial institutions. However, with only 4% of consumers viewing their bank as the primary source of financial advice and realizing that the more we push customers to a digital-only platform is opening pandora’s box of stealth attrition, banking executives are at a significant crossroad of where to go next.

A just-published industry study with over 500 North American banking executives will provide a fresh perspective on transformation, namely:

  • Current transformation journey
  • The challenges and issues they face
  • The approach and type of transformation
  • Areas of opportunity
  • Strategies to realign current strategies

Speaker: Jean-Pierre Lacroix, President, SLD

8:50-9:25am

PANEL: WHY BANKS MUST EMBRACE A SMARTER BILL PAYMENT EXPERIENCE

As the payment ecosystem evolves and becomes more complex, consumers are no longer able to manage all their bills in one single, comprehensive way. Forward-thinking financial institutions are solving this challenge by utilizing speed, choice, and intelligence to provide their customers with a more efficient way to manage and pay their bills. Panelists will discuss how this approach is fortifying the customer/FI relationship.

Panelists:

  • Thomas Aronica, CEO, Biller Genie
  • Lanny Byers, Chief Revenue & Strategy Officer
  • Nirmal Kumar, CTO & Head of Product, Aliaswire

9:25-10am

PANEL: PREPAID IN THE ERA OF DIGITAL PAYMENTS & OPEN BANKING

Prepaid is eating the world, driving global prepaid activity over the last 5 years as prepaid platforms push the boundaries of what a “card” can do, facilitating fintech partnerships, improving time-to-market and quietly fueling challenger bank platforms, gig worker payments and digital B2B commerce. Panelists look ahead to the promising future of this high-growth C$5B industry, driven by partnerships between traditional and non-traditional partnerships.

Moderator: Jennifer Tramontana, Executive Director, Canadian Prepaid Provider

Panelists:

  • Michelle Beyo, CEO, Finavator Inc.
  • Scott Johnson, Vice President, Business Development, Galileo
  • Jeremy Kuiper, Head, Emerging Payment Solutions, MetaBank

10-10:05am

BREAK SPOTLIGHT

Sponsored by:

10:05-10:35am

NETWORKING BREAK – EXHIBITS OPEN

10:35-11:05am

KEYNOTE

Sponsored by:

11:05-11:40am

PANEL: CHECK IT: SECURE PAYMENTS & WHY CHECKS ARE A TERRIFIC TRANSITION TO E-PAYMENTS

Traditional paper checks drive millions of business transactions, making some businesses reluctant to switch to electronic payments. Payments veteran Richard Love will demonstrate the ease of transitioning from paper checks to electronic payments, how to remain safe from thieves and fraudsters, and how checks and e-payments can be used jointly. Savvy analysts will provide the latest industry statistics and forecasts regarding payments and provide commentary and counsel for transactions in 2021– and beyond.

Moderator: Ryan Tuttle, Services & Payments Consultant, Euromonitor

Panelist: Evan Albert, CEO & Co-Founder, Seamless Chex

11:40am-12:15pm

PANEL: SEIZING OPPORTUNITY IN EMERGING DIGITAL PAYMENT MARKETS

With growing demand for instant alternative payments, central banks in Brazil, India, Mexico, and Nigeria have introduced payments initiatives that change the way consumers pay for online goods, which may cause operational challenges for companies operating or seeking to enter these countries. In this session, trusted payments partners in these countries will highlight key issues for merchants, including regulation, user-behavior, and technical integrations, when financial institutions and/or governments enact new payments infrastructures.

Panelist: Rodrigo Sanchez, Senior Vice President, Product, dLocal

12:15-12:20pm

LUNCH BREAK SPOTLIGHT

Sponsored by

12:20-12:50pm

NETWORKING TABLES

It’s no surprise that networking is the number one reason people attend events.  That’s why at MPC21 Digital Commerce Event we are having networking tables events where attendees can connect by participating in shuffling, speed dating-esque video chatrooms.

12:50-1:05pm

NETWORKING LUNCH – EXHIBITS OPEN

1:05-5:35pm

BANKING TRACK

Sponsored by:

1:05-1:25pm

KEYNOTE: HOW ACH IS DISRUPTING CARD PAYMENTS

Sponsored by

ACH has been around as long as credit cards, but with the advancements in fintech is now helping businesses overcome costly challenges and simplify ecommerce payments.

Speaker: Ammar Ahmed, Senior Director, Billing Solutions, Heartland

1:25-2:10pm

PANEL: THE ART OF GIFTING MONEY

As consumer payments evolve from paper-based to real-time digital transactions, sending money for your child’s birthday or paying a utility bill are part of a digital money movement. In this panel, Vouchr’s Lanny Byers, chief revenue officer, with (financial institution executive to be named) will share how banks can leverage these interactive platforms to engage with customers and make them repeat users, as according to Vouchr data, 40% of them become.

Panelist: Jose Resindez, Chief Corporate Strategy & Development Officer, Early Warning

2:10-2:45pm

PANEL: NEXT-GEN BANKING

Despite mainstream fintech adoption, financial literacy remains a work in progress. This panel will explore how educational fintech tools, integrated into mobile banking, alternative finance and peer-to-peer lending are improving knowledge about money and investing.

Moderator: Deb Reuben, CEO & Founder, TomorrowZone

Panelists: 

  • Bob Bilbruck, CEO, Captjur
  • Johnson Cook, President & Co-founder, Greenlight Financial Technology
  • Max Ukropina, CEO, Float Today

2:45-3:30pm

NETWORKING BREAK – EXHIBITS OPEN

3:30-3:50pm

KEYNOTE

3:50-4:25pm

PANEL

Sponsored by:

4:25-5pm

PANEL: STABLECOIN’S IMPACT ON PAYMENTS

Leading cryptocurrency analysts will discuss the emergence and growth of StableCoin from technical, business, and regulatory perspectives, to show how the cryptocurrency provides liquidity to crypto markets. Join us to explore StableCoin’s impact on domestic and global real-time payments as it quickly morphs into its own payment system.

Moderator: Nitin Gaur, Director, Financial Services & Digital Assets, IBM

5-5:35pm

PANEL: DIGITAL WALLET INNOVATION AWARDS… THE BEST OF THE BEST

Sponsored by

Moderator: Thad Peterson Senior Analyst, Aite Group

5:35-6:15pm

VIRTUAL HAPPY HOUR

Sponsored by

Host: Peter Gordon, Head of Enterprise Money Movement & Business Digital Officer, U.S. Bank

THURSDAY, AUGUST 19, 2021

8:10am-12:15pm

GLOBAL TRENDS TRACK

12:15-1:05pm

NETWORKING LUNCH – EXHIBITS OPEN

1:05-5:35pm

DIGITAL COMMERCE TRACK

1:05-1:25pm

PINTEREST KEYNOTE

Speaker: Ashish Arya, Global Head of Vertical Strategy & Marketing, Financial Services, Pinterest

1:25-2:10pm

PANEL: TOP ANALYSTS IN DIGITAL COMMERCE

Panelist: Jordan McKee, Research Director, 451 Research

2:10-2:45pm

PANEL: PAYMENTS TRENDS & INTEGRATIONS

Are countertop terminals over, or will they have a lasting place in the digital commerce ecosystem where any smart phone can be a fully functional POS terminal? What impact will this have on retail, and how has COVID forever changed the ecommerce game for large and small retailers? This session will declutter myriad approaches to POS systems, shopping cart systems and integrated payments in general.

Panelists:

  • Venkat Chandra, Founder, iCashout
  • Ronny Yakov, CEO, OLB Group

2:45-3:30pm

NETWORKING BREAK – EXHIBITS OPEN

3:30-3:50pm

KEYNOTE

3:50-4:25pm

PANEL: MERCHANT ACQUIRING TRENDS: AI, CLOUD, EMBEDDED PROCESSING

What will merchant acquisition, retention and competition look like in a post-COVID digital-first world, and how will payments providers and retailers take full advantage of AI, cloud, and embedded processing? This panel will explore how embedded payments facilitate seamless transactions and true differentiation at the infrastructure level.

Moderator: Laura E. Demke-Calixte, President & CEO, EPNA

Panelists:

  • Darren Beyer, Chief Product & Strategy Officer, QOLO Inc.
  • Christina Garcia, Senior Director, Engineering, Payment Authorizations, Capital Once
  • Adrian Talapan, CEO & Co-Founder, Fee Navigator

4:25-5pm

PANEL: DELIGHTING MOBILE APP USERS WITH AN AWE-INSPIRING MOBILE PAYMENT EXPERIENCE

To realize the full potential of mobile applications, companies are launching customer apps with convenient payment processing features. Gabe Nuñez and Laura Gousha will discuss best practices in user experience, design, systems integration, and engineering that optimize native mobile payment functionality to improve payment speed and the customer experience, and how friction points can drive design excellence by providing deeper insights into consumer behavior.

Moderator: Eric Solis, CEO, MOVO Cash

Panelists:

  • Laura Gousha, Vice President, Engagement, Mindgrub Technologies
  • Gabe Nuñez, Senior eChannel Program Manager, Baltimore Gas & Electric
  • Mzukisi Rusi, Vice President, Customer Success, Enterseckt

2021 will be a breakthrough year for mobile payments and digital commerce.

In the digital payments world, 5G wireless networks will mean more than just better cell services. With wireless networks finally being able to provide a much-awaited platform to businesses and consumers, we are poised to take seamless commerce and the customer experience to a whole new level.
The mobile device − in all its many forms − will be central to commercial activity and digital payments. Such “commerce in motion” mandates a frictionless experience. That is our challenge as an industry and a primary focus at MPC.
For over a decade, MPC has been home to thought leaders throughout the digital and mobile payments space. It’s where the industry meets to discuss strategies, new technologies, sales opportunities and all aspects of the rapidly-evolving world of digital payments. This year’s agenda will offer attendees with the guidance they need to navigate this ever-changing landscape. Keynote presentations and panel discussions will address new mobile commerce platforms, services, solutions and standards. From how to capitalize from consumer demand to the latest developments in transaction security, the MPC Digital Commerce Show will deliver insight and guidance from business leaders, pioneers, analysts and experts.
MPC has emerged as the “can’t miss” conference for business development, market intelligence and networking. The largest brands in finance, technology and innovation participate in at MPC events. You should be there, too.

HOT DIGITAL COMMERCE TOPICS AT MPC21

  • 5G Revolution
  • B2B Applications
  • Blockchain
  • Cardless Cash
  • Connected Cars
  • Contactless Cards
  • Cryptocurrency
  • Digital Wallets
  • Emerging Payments
  • High-Risk Markets
  • International Markets
  • Internet of Things (IoT)
  • Loyalty Programs
  • Non-card Payments
  • Security
  • Voice-Enabled Commerce
  • More!