Customer engagement - Mobilizing Your Business

August 28 - August 30, 2017 | Swissôtel Chicago

Urban Airship

About: 

Urban Airship is leading the movement of mobile innovators. Mobile strategies must extend beyond app acquisition or risk leaving 70 percent of users behind within 30 days after the download. Urban Airship helps brands build high-value relationships from the moment of download, increasing engagement 4X and retention 2X to turn users into loyal brand advocates. The Urban Airship Mobile Engagement Platform helps brands build their businesses by serving their customers with the mobile moments that matter to them.

Only Urban Airship arms companies with the broadest set of possibilities for creating rich, interactive experiences that drive new levels of reach, relevance and immediacy with all mobile audiences. For example, ABC News lets users curate stories of interest for personalized newsfeeds; Starwood Hotels provides frictionless check-in; REI provides store-specific service messages and offers; Bankinter enables users to cancel stolen credit cards with a tap on a smartwatch; and Alaska Airlines delivers mobile boarding passes and real-time gate changes.

For the first time, companies can expand their reach beyond push notifications to give customers a “wow” experience across the entire mobile surface area, inside and outside of the app, with Interactive Notifications, Message Centers, Widgets, Location, Wallets and Watch. Coordination across all of these touch-points gives brands the flexibility to create a holistic and personalized customer experience, at every right moment.

Urban Airship is dedicated to a new era where every customer is mobile. Mobile has become the first screen -- and sometimes the only screen -- with apps accounting for more than 85 percent of the time people spend with their devices. Mobile is the battleground for customer engagement, brand perception, and business growth. Thousands of companies trust Urban Airship to keep them one step ahead and turn their mobile strategies into an unfair competitive advantage.